This can happen when there is a temporary liquidity issue between the two nodes on the lightning network. Can you please try again? Our wallet migration utility fails gracefully and keeps your old wallet intact. You can safely retry many times.

Are you on iOS, Android, or web?

Who else misses the old Primal pink theme? We could bring it back as an option.

Yep, getting rich wallet experience for received zaps didn't make the cut in the initial release, but we just figured out how to do it. Will be included in the next build. 🫡

You're on iOS, right? If you're on Testflight, that might be an old track. If you see the new version in the app store (very blue compared to the old pink/orange), then you can install from there: https://apps.apple.com/us/app/primal/id1673134518

We got the same feedback from a few other users... so yes, we'll look into resurrecting the primal pink theme.

Primal 3.0 is now live for everyone. 🫡 After rolling out early access to Premium and Pro users, we’re happy to make it generally available. The highlight: a brand new wallet — no KYC, no limits, available globally. Here’s what’s new in Primal 3.0: - Spark wallet - Polls with zaps - GIF button - Faster feeds - Smooth onboarding Give it a try and let us know what you think.

Yes that's a known issue. You will have to re-create your NWC connection; sorry!

Quick note on why we chose Spark and Breez for the new Primal Wallet. Let’s start with our requirements. We need a simple, reliable, zero-config spending wallet that just works out of the box. Anything less than that is a non-starter for our target audience of casual social media users. Those who have used Primal’s custodial wallet over the past couple of years will agree that we were able to meet these requirements. The big tradeoff was that, in order to legally offer a custodial service, we had to KYC our users, impose balance limits, and deny service in certain regions where we didn’t have a license to custody funds. Building on Spark via the Breez SDK enabled us to deliver a wallet that is a strict improvement for our users: no KYC, no limits, and available globally. It’s interoperable with other Spark-based wallets — so you can use the same seed phrase in Primal, Wallet of Satoshi, Cake Wallet, and others. This undeniably gives a lot more agency to our users. There is ongoing debate about what constitutes “real” self-custody. Spark uses a federation of operators and provides unilateral exit. From a legal standpoint, this clears the self-custody threshold. That said, nothing matches the self-sovereignty of holding bitcoin funds on-chain. Primal is a spending wallet, not meant to hold large amounts. We always encourage our users to store their savings in self custody on-chain. I believe the wallet we shipped with Primal 3.0 offers the best set of tradeoffs available today. The good news is that our new wallet architecture enables us to easily add support for Ark, Cashu and other protocols in the future. If you have specific suggestions for how we could do better by our users; if you think there’s a better way to legally deliver a simple, reliable, zero-config spending wallet that just works, let us know and we’ll be happy to explore it.

What's not working? Are you not able to access the 3.0 release?

Primal 3.0 is here! This major upgrade includes a brand new wallet: no KYC, no limits, all regions supported. New in Primal 3.0: - Spark wallet - Polls (regular & zap-based) - GIF button - Smooth onboarding - Faster feeds IMPORTANT: We’re rolling Primal 3.0 out to Premium and Pro users first as a thank you for your support. ♥️🫂 General availability is coming in the next couple of days. Premium/Pro user but don’t see it yet? Email [email protected] and we’ll provide the 3.0 build. Please try it and let us know how it hits!

Primal 3.0 starts rolling out next week. Gradually, then suddenly. 👀

Yes this is a known issue with our iOS build only. We already fixed it; a patch will be out as soon as it passes App Store review.

Yes, rich transaction rendering for incoming zaps was not a part of the initial 3.0 release. We just figured out how to do this with the Spark-based wallet, so this feature will be included in the next patch release (probably early next week).

Thank you sir! You too have been cooking; great to see. 💪

We are going to sunset the custodial wallet service on April 30, 2026. Until then you can use that wallet or migrate to the new one anytime.

If you posted that using the new GIF button that's a massive win

Thanks! Couldn't have done it without you guys.